Customer Care Survey


Customer Satisfaction Survey

About You...

* Required Fields
* Name
*First *Last
* Address
*City *State *Zip
* Telephone
E-mail Address
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their contact information below.


Full Name
E-Mail Address:


Purpose of Visit...

Which of the following best describes the purpose of your dealer's visit:





Dealer Information...

Dealer Name:

Pape Air Conditioning Service

Telephone Number:




Technician Information...

Tech Name:
Job ID:

Your Experience..

 1=Very Dissatisfied
10=Very Satisfied
 1 2 3 4 5 6 7 8 9 10 

Promptness of dealer personnel

Professional appearance (personnel/vehicles/etc.)

Courtesy and friendliness

Took time to understand my needs


Kept my home neat and clean

Explained operation and maintenance of system

Explained equipment and labor warranties

Completed the work in a timely manner

Resolved any issues to my satisfaction

Overall Satisfaction

 1=Definitely Would Not
10=Definitely Would
 1 2 3 4 5 6 7 8 9 10 

How likely would you be to recommend Carrier products to a friend or colleague?

How likely are you to recommend this dealer to a friend or colleague?


Are you interested in a service and/or a maintenance agreement?






Already have

Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).

Office: 208 S. Hampton DeSoto, TX
Send Mail to: P.O. Box 1048 DeSoto, Texas 75123
Ask us for references from your neighborhood. Then let us show you how Pape Air Conditioning can exceed your expectations in service and performance. You can count on us now, and for many years to come.
  • Residential
  • Planned Service Agreements
  • Installation and Replacement
  • Competitive Pricing
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  Pape Air Conditioning Service
Air Conditioning · Heating · Electrical · Lighting
Energy Management · Consulting · Energy Audits
P.O. Box 1048 · DeSoto, TX 75123
972/223-6410 · Fax: 972/223-9396
TECL 17039 Texas Electrical Contractor License
TACLA 003950 Texas Air Conditioning License
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